Chris Jones
Program Director

MBA from the University of New South Wales
Project Management Professional (PMP) – cert since 2003

Core Skills     

• Demonstrated track record of delivering large scale programs on schedule, within budget and to a high quality.
  
• The delivery of regular, clear and comprehensive communications to all stakeholders
  
• Strong financial acumen providing business case skills and ability to control budgets.
  
• Strong creative problem solving and analytical skills
  
• The introduction of repeatable and simple processes into the project lifecycle to increase predictability throughout the project
  
• Strong design, development and testing background delivering enhanced value to clients
  
• Mentoring of team members to enhance their skill sets and performance.
  
• A proven track record in managing large number of staff and multiple projects
  
• Demonstrated expertise in applying the techniques of business process reengineering to improve business performance.
  
• 25 years experience in IT as a Project Manager, Program Manager, Program Office Manager and General Manager

Key Clients            

• Hewlett Packard
  
• EDS Australia
  
• Commonwealth Bank of Australia
  
• Australian Taxation Office
  
• Lend Lease
  
• MLC
  

Key Achievements

• Managed a program to develop plans for the shut down and start up of each of Hewlett Packard’s data centres in Australia and New Zealand. The purpose of this was to demonstrate to HP’s customers that we have this capability. Managed a team of 72 people in 7 work-streams over a six month period.
  
• Led a team of 46 people in 6 work-streams over a 19 month period to deliver the Workplace Services Transformation program at EDS. This program changed how the organisation provided end user services to its customers and involved relocating the service delivery to best location in the region. This resulted in improved services and significantly multi-million dollar recurrent cost savings for the organisation.
  
• Program managed the successful migration of work to lower cost locations around the region for EDS’ Best Shore Program. This led to multi-million dollar recurrent savings for EDS that were able to be shared with their customers.
  
• Program Manager for CBA’s two and a half-year, $100m Internet Banking System in a multi-vendor environment. Responsible for legacy systems development, testing work-stream and program office. Team size was in excess of 100 people. All work was completed on time, to a high standard and under budget.
  
• Program managed the changes to the Commonwealth Bank’s 10 superannuation systems to cater for the Family Law and DASP legislation. This 6 month, $4 million program was completed on time (legislation changes meant slippages of milestones were not allowed) and within budget.
• Program managed the implementation of a new cheque processing application and technology for the Commonwealth Bank of Australia. This was a multi-million dollar project involving multiple vendors.
• General Manager at Lend Lease responsible for managing a team of 50 people providing HR, payroll, superannuation and employee share schemes for Lend Lease’s global workforce.
• Project Manager at Lend Lease and MLC responsible for process reengineering projects to remove 30% of the organisation’s labour costs.