Certified Project Management Professional (PMP) - (Since 2005)
Core Skills
- Proven track record in managing large and complex IT and Retail Banking projects to schedule, quality and cost.
- Over 20 years experience in managing change in the Finance and Banking Sector.
- Over 10 years experience as a resource manager with total people care responsibilities.
- Successfully managed whole systems replacement and outsourcing projects.
- Strong and total focus on achieving the key goals of any project.
- Extensive problem solving and analytical skills.
- Total end to end understanding of Banking Products, their use and system interaction.
- Strong professional Presentation Skills.
- Extensive experience as a procedural writer combined with Business Analyst abilities.
- Demonstrated ability establishing strong relationships between Clients and Suppliers.
- Demonstrated experience in managing large numbers of staff in an operational production role.
- Strong design and development background delivering enhanced value to clients.
Key Clients
- Commonwealth Bank of Australia
- EDS Australia
- Colonial Services
- Colonial State Bank
- State Bank
Key Achievements
- IT Program Manager for the creation of a Scheme Debit Card for the Commonwealth Bank. Responsible for 8 Project Managers and 85 development staff across three countries. Program was delivered successfully to a compressed ambitious schedule under budget and satisfying all quality objectives.
- During a period of significant and constant change successfully completed People Care Responsibilities for 35 staff by providing support, mentoring and individual development.
- Successfully Project Managed quarterly releases to a large and complex Banking system that processed more than 10 million transactions daily for more than 5 million accounts. These projects were full development lifecycle and involved managing work across three time zones for this critical system.
- Over a period of 18 months managed the On Line Interface Work stream across three countries as part of the Cards Processing capability establishment in the Asia Pacific Region for EDS. The work stream achieved all budget, quality and time obligations.
- Project Managed a System Development Project that was included in the successful Capability Maturity Model Integration (CMMI) Level 3 accreditation Audit and review for EDS Australia.
- A member of the Senior Management Team that in 6 months completed the integration of all Trust Bank of Tasmania Banking systems into the Colonial Group Systems.
- Program Manager of the Liabilities Portfolio for the Imax Project. The project aim was to replace and outsource all the Colonial Banking Systems. My role was the management of the Bank and external IT Teams charged with moving all the Bank’s savings, cheque, overdraft and term accounts to their new target system managed by an external provider. This project was successfully completed and at the time was the largest system replacement program undertaken by an Australian bank.
- Project managed the creation of a centralised Loan Document Centre. At the completion of this successful project I was then appointed Senior Manager of the centre with responsibilities for 150 staff working three shifts over seven days a week.
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