MBA - Deakin University
BE (Elect) - Bachelor of Engineering (Electrical), UNSW
Core Skills
Relationship Management. Ability to build and sustain senior executive relationships.
Industry Knowledge. Broad understanding of financial services industry, including insurance and superannuation.
Outsourcing Knowledge. Deep understanding of the Outsourcing market - structure of outsourcing deals, latest trends etc.
Strategic Business Analysis. Ability to develop strategic business plans based on industry context, client internal and external factors.
Negotiation. Develop win / win outcomes through collaborative negotiation.
Bid and Project Management. Ability to manage all aspects of projects and major bids, ensuring end deliverable(s) support agreed criteria.
Commercial and Financial acumen. Ability to develop and analyse complex financial models, particularly in Outsourcing environments. Ability to ensure that legal (inc subcontracts, SLAs etc) constructs complement financial models.
Risk Management. Ability to analyse and manage risks associated with all aspects of large complex transactions - financial, technical, legal, programmatic, HR.
Key Clients
Vodafone Hutchison Australia
CBA
South Australian Government
Integral Energy
Caltex Australia
BHP Billiton
TNT
Bechtel Australia
Key Achievements
Managed the successful transition of the first ever whole-of-government IT infrastructure outsourcing contract (South Australian Government). A team of 60 people for 8 months. Transition achieved on time and under budget.
Managed the due diligence phase at Integral Energy. Delivered financial and contractual baselines (SLA etc) for the outsourcing contract between Integral and EDS.
Negotiated key new ITIL based storage contracts on behalf of Commonwealth Bank.
Responsible for growth & add-on business for EDS' largest Australian client - Commonwealth Bank of Australia - achieved 120% of target in 2000, 214% of target in 2001, 140% of target in 2003. Recognised as EDS sales "top performer" - 2000, 2001, 2003 and 2005.
Established and then managed the EDS Asia Pacific Solution Response Centre - achieving improved win rates and reduced sales expense within 12 months.
As Business Development Manager - ANZ, I led the establishment of Bid Management, Solution Development and Proposal Development operating process and procedures for EDS my team of 30+ Business & Proposal Development Executives.
Managed the pre-sale, transition and successful account start-up of a new EDS client - Caltex Australia. In the first 6 months of operation the account exceeded its financial targets, and produced one of the highest client satisfaction scores in EDS Australia for a start-up account.
Project Manager for a Crane Tracking System for BHP at Port Kembla Steel Works. A complex real time system for managing slabs directly out of the smelters. The project was delivered on time and to budget, delivering significant efficiency savings.
Project Manager for the control system for the Sydney Monorail. A leading edge implementation of mini and micro computing allowing fully automatic control of the network. Customer was TNT via Von Roll Transport Systems (Switzerland). System successfully implemented.
Project Manager (UK) for the Navigation Radar System for the Collins Class submarine - on contract to Rockwell Systems (now Boeing). Responsible for managing the subcontractor (Marconi Radar Systems). Delivered on time and under budget.
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