Luigi Pennacchia
Program Director

BA – Bachelor of Business (Information Systems), Victoria University

MBA – Master of Business Administration, Deakin University

Core Skills     

• Demonstrated experience in planning, developing and delivering complex, large-scale information solutions and IT systems.
• Proven ability to bring about delivery model change in an effort to enable new ways of working, and improve the success of programmes.
• Focus and adherence to governance, assurance and controls, and a capacity to communicate across different levels of the organisation.
• Extensive team building and leadership skills learned in unique and diverse cultures.
• Demonstrated ability to manage successful project teams across geographic and cultural borders.
• Extensive experience in developing and championing business cases.
• Demonstrated ability to establish & build strong relationships between clients & suppliers, aligning all stakeholders to achieve a common objective.
• Strong understanding of Retail and Online products, their use and system interactions.
• Extensive exposure to working environments in key Asian markets, enabling a good knowledge of cultures and working practices in the region.
• Application project management (entire System Development Life Cycle).
• Infrastructure project management.
• Strong design and development background delivering enhanced value to clients.

Key Clients            

• Sainsbury’s Supermarkets Limited
• Shell International Petroleum Company

 Key Achievements

• Managed a program of work encompassing activities focused on the stability and growth of an existing online food business, while also accountable for the launch of IT systems to support a new non-foods online business – launched successfully in July 2009.
• Implemented a new delivery model – including governance, financial controls and organisational restructure – to enable successful program delivery. Overall responsibility for allocation, utilisation, and direction of program resources both human and technical.
• Program Management responsibilities for an initiative which stands as the only successful enterprise-scale re-platform of an Oracle RAC environment from Standard Edition to Enterprise Edition
• Successfully managed the development and deployment of a warehouse management system re-platform allowing fulfilment teams to achieve a four-fold increase to in-store systems, and unleashing unused capacity.
• Delivered a cross-country Internet and Intranet presence with transparent costs that was standard in its structure and supported in a consistent way. Responsibilities included organisational design, build, implementation and management, encompassing an international team of online project managers each responsible for the successful implementation of direct channels in a chosen market.
• Project managed the creation of a Global support organisation (onshore & offshore) to provide technical and content support to a global network of marketing professionals.
• Project managed a successful global initiative to design, develop and deploy online business processes and toolsets to ensure the successful growth and sustainability of Online as a communication and collaboration