Nick Menko
Program Office Consultant

MEng Electrical & Electronic Engineering, Bristol University

Core Skills     

• 5 years experience in Telecommunications and large scale Project Management Offices
• Experience in Program Management Office infrastructure support, including portfolio management tools, content management, frameworks & methodologies and report writing and dashboard design
• Experienced in application design and delivery, with particular focus on collaboration and portfolio management platforms
• Significant knowledge in process improvement and design with certification in Lean Six Sigma
• Expertise in data modelling and analysis.
• Skilled in influencing skills including; Workshop facilitation, storyboarding, project management, presentation skills and design
• Multiple computer skills including; Advanced Microsoft Office including VBA, Oracle DBA, Web Design (PHP, Java, HTML, CSS), Linux, SQL, MySQL, Clarity
• Excellent planning and organisational skills
• Ability to communicate well with different stakeholders across all levels of the organisation

Key Clients            

• Optus / Singtel

 Key Achievements

• Project managed a network upgrade for Optus on the fixed network across Australia. Using Lean Six Sigma, the team was able to diagnose customer experience pain points and produce and implement an innovative solution to reduce faults across the network.
• Responsible for the design and administration of the content management infrastructure of the transformation office at Optus, utilising Enterprise 2.0 applications, including, Wikis, Blogs and forums.
• Managed the design and implementation of a portfolio management tool for the Optus transformation office, from the initial scoping and requirements gathering from separate business units to the training and roll out of the final solution.
• Report writing and dashboard design for project portfolios for communication to senior directors and the wider audience across the company, including strategic intent and benefits realisation
• Designed, implemented and maintained a database that held all capital planning data for the forthcoming financial year. This database looked after around 300+ ideas and produced a roadmap of initiatives and capital expenditure in the region of $500 million for the financial year
• Responsible for producing portfolio and resource analysis across the delivery office, produced future state maps to senior management and provide insights and possible opportunities along with risks and issues
• Lead consultant on the implementation strategy and design for an internal blogging platform for 10,000+ employees
• Project managed the migration of data into a new web tool. This involved migrating data from many different live systems into one database which was to be used as a workflow engine. The project required a plan and strategy and also a solution design to the migration. It involved planning system outages, migration timing and budget planning