Areas Of Expertise:
- Project Delivery & Project Remediation
- Leadership & Team Management
- Stakeholder Engagement
- Vendor Management
- Leading and Coaching teams
- Bachelor of Information Systems (Hons)
- Bachelor of Arts University of Tasmania
- Certified Project Manager, Project Management Institute (PMI)
Benn is an experienced Program Manager with a diverse range of industry experience, he has successfully delivered programs and projects across aviation, government, finance & insurance industries.
Benn has experience across multiple technologies including cloud (Amazon, Azure), complex system integration, mobile-enablement, custom development and Software as a Service (SAAS) implementations.
Benn has demonstrated experience across both agile and traditional project delivery and across all stages of the system development life cycle including initiation and RFP, delivery, implementation, project quality review and troubled project recovery.
What Benn brings
- Proven success scoping, planning and delivering large multi-project programs and large projects.
- Experience in managing projects with both IT and business change and transformation components including building teams and projects to deliver major measured improvements in strategic drivers.
- Strong background in project financial management of project budgets with a track record of consistently delivering accurately to forecast and to budget.
- Proven track record in developing trusted working relationships with C level stakeholders.
- Qantas Airways
- Department of Immigration and Citizenship
- Commonwealth Bank Australia
- Medical Benefits Fund (now BUPA)
As Program Manager at Qantas for the Crew Tracking Renewal Program, Benn established a multi-project program to develop and deliver on a strategic end-state for crewing operation systems including AWS cloud-based mobile application enablement, analytics and automation. The program followed the scaled agile framework, with both internal and vendor teams using agile methodology. This program was halted by the Covid-19 outbreak. $55M total budget
As IT Project Manager and then overall Program Manager across IT and business at Qantas for the Constellation Flight Planning System, Benn successfully managed the delivery of this AWS cloud-based highly complex, high profile, high impact system over three years. The program followed a blended agile-traditional delivery methodology, transitioning more fully to agile during the delivery and implementation phase. Delivered under budget and without operational impact. $50M total budget
Initially IT Project Manager, and then overall Program Manager at Qantas for the Revenue Management Systems Replacement Program, Benn successfully managed the IT stream of 13 teams, across 10 vendors in 5 countries to deliver the new cloud-based system on schedule and under budget. Blended agile/traditional methodology, with vendor teams fully agile. $55m total budget.
As Program Manager at Qantas for the Ground Star Program, Benn successfully recovered a troubled program, putting in place governance and controls to manage the upgrade and replatforming of a 40 server system, while also rolling out additional functionality to Ground Operations, Engineering and Payroll.
As Project Manager for Qantas Engineering Ground Star Implementation, Benn, successfully lead a combined business and technology team through conception, design, and build for a complex rostering and day-of-operations control system managing engineering staff involved in aircraft turnaround.
As Project Manager for the Department of Immigration & Citizenship Visa Processing Portal, Benn led a large development team through three year-long releases of a combined team of approximately 60 developers and testers at peak, including offshore and client staff.
As Managing Consultant at CBA Benn managed a content management systems implementation for retail banking for the online help and web content supporting the first NetBank implementation.
As Senior Consultant for the Medical Benefits Fund (MBF, now BUPA) Self Service Portal Implementation, Benn managed the requirements gathering and configuration of the Interwoven Teamsite product to support MBF’s first self-service portal implementation.
As Senior Consultant for Cantor Fitzgerald’s Carbon Trading Portal Implementation, Benn led the testing team in the development of this innovative carbon trading platform being established by the US brokerage firm.