Areas Of Expertise:

• Large Scale IT Project Management
• Complex Program Management, incl Service Improvement Plans and Cloud Transformation Leadership
• Data Centre Migration

Education:

• Masters of Business Administration, Queensland University of Technology
• Bachelor of Engineering (Electronics) Honours, La Trobe University
• Bachelor of Science, La Trobe University

About Callum Dodd

Callum is a senior technology project specialist with a proven track record of governing and executing the full project life cycle in a Global Environment across the finance, telecommunications, government, education, construction, and entertainment industries.

What Callum brings

• Extensive experience on consulting and client sides of IT project and program delivery.
• Leverages his experience of executing various types of IT projects and programs across multiple industries to drive business value whilst mitigating business risk
• Excellent experience in different delivery methodologies including Agile & Waterfall.
• Proven ability to establish successful relationships with key stakeholders including senior management and lead teams including during times of uncertainty to deliver successful customer and business outcomes.

Key Clients:

• CBA
• Macquarie Group
• Boral
• Origin Energy
• Optus
• State Government Department
• DWS
• City of Melbourne
• Merrill Lynch

Key Achievements:

As a Program Director at CBA, Callum led a portfolio ($43M/yr, 50+ FTE) spanning EUC, Security, Mainframe and Payments with a global team. During his time a CBA, Callum was involved with a Windows 10 upgrade of CBA’s entire End User Compute devices, infrastructure transformation for the payments platform to conform to NZ and ASIC regulations, and the integration of CBA with AWS payments. He also undertook a service improvement plan to improve project and operational delivery.

As a Program Manager at Macquarie Bank, Callum led a portfolio ($15M/yr, 10+ FTE) delivering Private Cloud and Virtual Desktop environments across four regions with a global team. Projects included infrastructure expansion, migration of virtual networking technologies, and removal of technical debt in the environment. Callum also undertook a service improvement plan to improve project delivery which resulted in Macquarie identifying project delivery as one key factors of success in the relationship.

As a Program Manager at Boral, Callum led a portfolio ($1.2M/yr, 10+ FTE at peak) delivering infrastructure services. During his time at Boral he was involved with the transitioning of network and infrastructure services to another service provider.

As a Senior Project Manager at Origin, Callum was involved with Origin’s Cloud transformation initially managing the final stages of a network transformation to better integrate with applications being migrated to the Cloud and an Exchange migration to AWS, and then with a firewall migration from on-premise to the Cloud. He was also involved with managing a pilot for Microsoft’s Modern Management platform, and development of a Disaster Recovery (DR) Plan for 40 Mission and High Critical applications, which included the development of a proposal to test DR in the Cloud.

As a Senior Project Manager at Optus, Callum was involved in the recovery of the Billing and Comparative testing streams for a Business Support System (BSS) transformation. He improved the engagement of the Billing Stream and Comparative Testing teams which had a positive impact on defect remediation and also led an initiative to implement Continuous Integration.

As Senior Project Manager at a State Government Department, Callum was responsible for the IT Application delivery of the Mobile Technology stream for a Digital Transformation programme. He Improved an internal department’s capability to adhere to State Government reporting requirements, managed the software upgrade of the SAP Human Resources module and generated approximately AUD$2.5M worth of revenue through pre-sales activity managing teams of up to ten (10) resources.

As Senior It Consultant at DWS, Callum managed the Solution Definition of the first phase of the implementation of a Revenue Assurance Tool, worth an estimated $40M. This involved defining the foundation of the programme ensuring that the programme was structured for success. He improved the customer billing experience and credit rebates by approximately $7.2-$9M annually by addressing an orchestration issue between two provisioning and billing mainframes.

As Programme Manager, Corporate Systems at City of Melbourne, Callum recovered a high priority troubled project ($3M budget) that transition from an ‘in house’ application to a commercially ‘off the shelf’ system (Accela). Application managed Government compliance for food and health related businesses. He managed a team of up to 12 direct reports to deliver projects for critical business applications such as Finance, HR, Corporate Performance, and Capital Works. This included Chairing a working group consisting of operational and project representatives to provide initial recommendations on the implementation of Agile.

As Project Manager at Macquarie Telecom, Callum Managed the transition of a 190-site network from Telstra to Macquarie Telecom for Spotless. He managed up to 30 projects simultaneously varying from co-ordinating network changes, to upgrading network links, to the transition of up 15 site networks from other carriers using Prince2 methodology. The technologies used during these projects tended to be MPSL, xDSL, Frame Relay, Ethernet, VoIP, QoS. Callum worked with clients to limit the risk and impacts of network changes to the business.

As Global Product Manager, Mobility at Merrill Lynch, Callum was Responsible for the global management of Merrill Lynch’s Blackberry infrastructure, cell phones, pagers and mobile broadband. At the time there were approx.. 23,000 Blackberries globally. Managed a pilot of a number of Blackberry productivity tools and provided governance oversight for a project to upgrade Blackberry Enterprise Servers across all regions and to regionalise the SQL servers used as part of the Blackberry service.