Areas Of Expertise:
- MBA (Executive) – AGSM (UNSW), Sydney, Australia
- MSc Applied Physics – University of Twente, Netherlands
- PMP – Project Management Institute
- SAFe 5 Certified – Scaled Agile
- PMO-CP – PMO Global Alliance
About Jeroen Lubbers
Jeroen is a PMO professional with experience in design, delivery and management of business transformations and products. Driven to ensure that programs deliver benefits aligned with strategy through strong governance, financial and schedule controls, reporting, negotiation and communication.
Jeroen is a solution-focused leader with excellent planning, risks, issues, dependencies and vendor management experience with proven results and a passion for innovative solutions and technology.
What Jeroen brings
- Experienced in setting up and managing PMOs.
- Highly skilled in program and project planning methodologies, and financial management.
- Expert in the use of JIRA, Microsoft Project (Online), Primavera (P6), Sciforma (CCPM tool), PMO Value Ring.
- Extensive experience with Critical Chain, Waterfall, Hybrid and Agile Project Delivery.
- Experienced in managing vendor relationships and providing analysis of vendor reporting.
- Virgin Australia
- AMP Ltd
- Iress (OneVue Group)
- Woolworths Group
- Downer EDI
- City of Greater Bendigo
- Westpac, CUA, Unicef
- Federal Group, Uniting
- Nokia-Siemens, Ericsson, Huawei
For Virgin Australia, Jeroen reviewed the IT Delivery & Governance status and prepared a set of recommendations to design and uplift governance structure, methodology, processes, templates, and tools. Specific areas addressed were resource, financial and schedule management, as well as portfolio prioritization and delivery quality processes for both Agile and traditional programs.
As PMO Lead with AMP’s Modern Enterprise Infrastructure Transformation programs (Cloud, Employee Digital Experience, Network), Jeroen tightened governance and discipline in reporting, RAID management, project finance and resource management for the programs. These are all large and complex programs, blending Agile and waterfall delivery practices. A key accomplishment within the program was to secure support from all business units for a $8M+ change request reflecting the changed business structure while recognizing the benefits this additional capital investment program provides.
As Project Manager with OneVue Group, Jeroen worked on preparing the organisation for integration with Iress. This required managing 8 workstreams and working with the shared services teams (workplace technology / IT, finance, HR, marketing, legal) while ensuring that the operational businesses had no disruptions to customer service. Working with the Iress team in a scaled Agile environment enabling the stream leads to transparently define and manage their teams, define required tasks and hold their team members accountable for delivery.
As Program Manager at Woolworths, Jeroen was responsible for the GNFR COVID-19 Essential Items Supply Program. Responsible for transition to BAU of PPE items, the demand model, executive reporting and ensuring enough items were allocated, in stock and on order. Jeroen refined the demand forecasts for BAU teams based on consumption and store networks order data while working with supply chain to keep dashboards updated.
As PMO Manager for Downer EDI, Jeroen was responsible for rescuing a contract by proving compliance between contract, specifications and practice for both operations and project teams. Jeroen reviewed and updated management plans to ensure compliance with contract and specifications, identified and managed program risks, issues and dependencies and conducted internal audits for key focus areas including risk, quality, safety and environmental management. Jeroen automated the program audit process to transparently share the compliance dashboard, identified the gaps and set priorities for the continuous improvement program. Jeroen rescued the $30M/year contract, securing a 2-year extension.
As PMO Manager for City of Greater Bendigo, Jeroen was responsible for Managed PMO Services implementation, including frameworks, methodologies and governance model. Jeroen workshopped with stakeholders to gather requirements, set expectations & change framework. He developed Capital Investment and Project Management Frameworks and defined data requirements to create project portfolio & dashboard for ~$350M budget. Jeroen defined and set up PMO services and implementation roadmaps with emphasis on improving project controls, risks, issues and dependencies management and processes, conducted project reviews and created detailed reports and improvement plans (risk, governance). Jeroen also created templates to standardise delivery and reporting.
As Program & Product Manager for Kearney, Jeroen managed a program of new product developments, while also integrating a range of partners through building relationships and identifying tools to support agile delivery. Jeroen managed agile development and releases of a cloud-based feedback survey tool, managing the team of developers and BAs and integrating with several engagement teams during deployments and managed and expanded the platform capability of specialist partners to provide products, tools and skills to support and contribute to globally diverse delivery teams.
As Senior Project Manager at Federal Group, Jeroen implemented an enterprise-wide cloud-based contractor management solution for 8 BUs, covering ~1200 contractors. Jeroen managed risks and schedules resulting in a smooth transition while managing a team of 15 from client BUs and managing the platform vendor.
As Senior Consultant with Sciforma, Jeroen worked with a range of PMO teams to integrate, update, and fine-tune enterprise PPM tools to support the project delivery and benefits management, including portfolio prioritization; workflow optimization and automation; custom reporting for all levels of the organisation.
As Program and Product Manager at Finisar (now II-VI Inc), Jeroen was responsible for engaging with all technical, operational and support teams within the organisation to deliver excellent client experience. Jeroen managed the delivery of an industry-first complex hardware/software product family managing all phases and workstreams, including R&D, electronics, engineering, software, procurement and manufacturing and managed several vendors to integrate with development and operations. This resulted in a new product family providing US$2M+ revenue in the first year. Jeroen managed 18+ overlapping hardware/software product integration projects with several key international customers, resulting in 10-20% revenue growth.