Project Description

Krishnaraj Arumugam

Senior Project Manager

Areas Of Expertise:

  • Stakeholder management
  • Agile coaching
  • Project management
  • Resource planning and allocation
  • Business intelligence and reporting
  • Risk management
  • Schedule management
  • Strategic planning
  • Vendor management
  • Cloud migration

Education:

  • Master of Business Administration; Executive MBA
  • Bachelor of Engineering; Computer Science and Engineering
  • Project Management Institute; Certified Professional
  • Certified ScrumMaster
  • ITIL Foundation Certified
  • Microsoft Certified Systems Administrator
  • Certified Systems Engineer

About Krishnaraj

Krishnaraj is an experienced Senior Project Manager with over 15 years of Information Technology experience in driving enterprise-wide project management and process improvement initiatives. Bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Krishnaraj is experienced in overseeing diverse teams engaged in complex projects in finance, media and telecommunication industry and has a solid understanding of agile and project management tools.


What Krishnaraj brings

  • An understanding of Traditional and Agile development methods.
  • Strong influencing skills and the ability to drive organisational change.
  • Highly experienced in project governance, frameworks, principals, tools and end to end financial reporting & analysis, risk and issue management.
  • Proven ability to manage stakeholder expectations and consulting with senior management on strategically important projects.

Key Clients:

  • Vodafone
  • Sony
  • Thompson Reuters
  • SAP
  • Microsoft

Key Achievements:

As Senior Project Manager on the fixed broadband initiative for Vodafone, Krishnaraj worked with NBN to get the networks, billing information loaded into Data warehouse as well as managing all IT applications changes. This project included applications like Siebel CRM, Teradata, SAS and other Business Intelligence applications and was successfully delivered to spawn a new line of business for fixed broadband.


As Senior Project Manager on the Real-time rewards project with Vodafone, Krishnaraj managed a project to streamline activation, sales and shipment data sources in a singular area without any lag in the data warehouse to create and fulfil offers in real-time. Reusable campaign structure across both the Telco company and external CLMS vendors to increase the offers throughput across all channels and speed to market. Krishnaraj and his team were able to identify the sim as soon as it was shipped, based on the location it was being sold from and target appropriate campaign offers.


As Senior Project Manager, Krishnaraj worked on the Genesys Project for Vodafone, a collaboration between, Vodafone, and Genesys to ensure all Call Centre related interfaces on-prem were transferred to the cloud. Managing a team of 11, this agile project was delivered successfully with monthly releases.


As a Senior Project Manager at Vodafone, Krishnaraj managed a project that automated the sourcing of data from different sources-Siebel (Customer Information), Oracle BRM (Billing & Revenue Management) and Tallyman (Collections data) and reconciles data to automatically send the summary, details of mismatches for reducing the TIO complaints and churn rate.


As Senior Project Manager at Sony Pictures Entertainment, Krishnaraj managed a project from an offshore location involving an upgrade installation of SAP BusinessObjects 4.1 with the migration of 2000+ users and 10,000+ reports from an older version in a short span of 8 weeks. Krishnaraj devised and executed a Go-live plan with user training and BAU handover to the operations team resulting in license and maintenance cost savings. This project included capacity planning for the upgraded landscape, BI software installation & configuration, migration of users, contents, and production cutover activities.


As Senior Datawarehouse Administrator at Thomson Reuters, Krishnaraj managed all Business Intelligence Datawarehouse related projects for various Thomson Reuters business units (Sales, Finance and Marketing) and spearheaded installation and configuration of SAP BusinessObjects server applications in development, quality control, staging and production environments. Krishnaraj successfully delivered an upgrade installation of SAP BusinessObjects removing the issues related to running on a legacy version (BO5) as a SPOC, designed and implemented a Disaster Recovery system with high availability and designed and implemented a consolidated instance of SAP BusinessObjects that involved sizing, installation and configuration of version SAP BI 4.1 system.


Other Team Members