Areas Of Expertise:
- Program & Project Management
- Leading Complex Projects, Programs and Portfolios – Allied Manchester University Business School / Macquarie School of Business
- Project Management Diploma, School of Project Management (University of South Africa affiliate)
About Rick Myburgh
Rick is an experienced senior Program Manager with a record of consistently delivering successful projects and programs to the financial services industry across Australia, Asia Pacific and North America. With 10 years’ experience in retail and commercial banking program deliveries ranging from $1m to $30M programs and portfolios, 12 years’ experience in the implementation of financial crime solutions focusing on Anti Money Laundering / Counter Terrorism Financing, KYC and Sanctions and 8 years’ experience in the insurance industry with solution delivery in insurance fraud and analytics, policy acquisition and claims.
What Rick brings
- Strong team building and leadership skills.
- Responsible for leading and managing distributed delivery teams across ASIA Pacific with a staff compliment of 400.
- Demonstrated experience in stakeholder engagement at C level.
- Skills and experience with change and financial management.
- Virgin Australia
- Bank of America
- Adelaide and Bendigo Bank
- Standard Chartered Bank (SCB)
- Latitude Financial
As Program Manager at NAB, Rick ran the development of a multi-year Financial Crime Road map and business case for the integrated Digital bank of 86400 and Ubank for NAB. This required an assessment of the “as is and to be state” of the new integrated Digital bank to define the roadmap to Compliance covering obligations and standards associated with AML, Sanctions and Anti-Bribery and Corruption the resultant business case from the roadmap defined a 3-year delivery plan and associated budget as input into funding approval.
As Program Manager at Virgin Australia, Rick ran the assessment of Virgin Australia’s IT PMO capability and IT Governance structure in order to defined target delivery and structure to allow Virgin Australia delivery of strategic investment programs across the business in the range of $200-$300m over the next 4-5 years. The assessment and proposed design covered establishment of appropriate Delivery and Governance models with supporting methodologies and process and templates including the uplift of the current PMO organisation to support the delivery and project teams.
As Head of Delivery for the North America Region for BAE Systems Applied Intelligence, Rick was responsible for delivery a fraud capability upgrade program for an insurance consortium focused on using state-of-the-art analytical tools to identify potentially suspicious claims in insurance industry pooled data, to facilitate further investigation by individual insurers. This program included Upgrade of their existing hosted systems, Data acquisition for 7 separate organizations’, implementation of new analytics to ensure a further reduction of fraudulent claims for the consortium insurers.
As Head of Delivery for the North America Region for BAE Systems Applied Intelligence, Rick was responsible for oversight on the scoping, sizing, costing as well as defining and agreeing the appropriate program delivery model for a Anti Money Laundering real-time Name screening program for a Large T1 Bank in America with a base of over 66 million customers. Critical success factors of the program was to ensure agreed levels of true positive detections, appropriate infrastructure and systems required to scan customer names in real time prior to transaction processing including seamless integration into 3rd party workflow systems.
As Head of Professional Services and Delivery for the Asia Pacific and Japan region at BAE Systems, Applied Intelligence, Rick was responsible for providing a profitable, quality consulting delivery service to 40 clients across 10 countries in the APAC region. Leading Project Management, delivery and consulting staff located in 4 countries in APAC, Rick worked closely with the business development teams to establish and execute on business winning strategies, engaging with internal stakeholders and customers at all levels to ensure successful delivery and growth of the BAE portfolio of solutions and services while maintaining long term client relationships. Rick was also responsible for ensuring profitability, resource management, and forecasting of services and resourcing demand across all projects and programs were delivered by professional consultants and project teams out of 4 offices in four countries (Australia, New Zealand, Singapore, Malaysia). Ricks key achievements during in this role was the sponsorship and lead on the development of Hosted Compliance SaaS solution and strategy in APAC. Establishment of growth of an offshore delivery Centre Kuala Lumpur. Achieved year on year –improvement on Professional Services / Delivery margins and revenue through the implementation of effective project and program delivery processes and governance models across all project s and programs in the region.
As Program Manager at Vero (Subsidiary of Suncorp) Rick was responsible for management of the definition and execution of Vero’s BI strategy and implementation of the Claims Business Intelligence program. The solution covered the design of a new MIS Data architecture, the data acquisition of claims data from multiple systems and the design and provisioning of interactive Cognos reports.
As Head of Delivery for the Asia Pacific region for BAE Systems Applied Intelligence, Rick lead a multi-Million Dollar year offering to a global bank. The service covered the ongoing support and necessary regulatory updates of the banks global risk and compliance systems (Transaction monitoring, Sanctions and Watchlist Name screening, regulatory reporting, FATCA and KYC). The service included co-ordination and facilitation of teams and stakeholders based in New York, London, Ireland, Singapore, India, and Malaysia in a new partnership approach. The result of the new model was improved delivery efficiency and effectiveness in delivery business outcomes and objectives.
As Head of Delivery for the Asia Pacific region for BAE Systems Applied Intelligence and Project Sponsor, Rick was responsible for an AML regulatory solution upgrade and move to the Cloud for a larger Australian Bank. The Program covered the design of a cloud hosted framework and architecture within AWS, the establishment of data security policy and the upgrade and migration of the existing on-premises solution to an AWS cloud deployment.
As Head of Delivery for the Asia Pacific region for BAE Systems Applied Intelligence, Rick was responsible for the oversight of a multi-year compliance, counter terrorism, financing regulatory programs for a large T1 banks in Australia. This multi- year multi-phase program consolidated multiple instances of the Banks’s Compliance solution across all business areas (Retail, Institutional, Corporate and BT), integration of screening into NPP (National Payments Program) and covered names careening, Sanctions and KYC.
As Program Manager at Norkom Technologies, Rick was responsible for the first implementation of compliance program for an Australian bank. An 18-month multiphase program which included providing subject matter advice, solution design and build of a bespoke customer onboarding and workflow system for Institutional banking and the implementation of a sanctions and name screening solution for the bank’s retail banking division. The program was delivered on time to meet AUSTRACs prescribed timelines for regulatory compliance.