Areas Of Expertise:
- Project Management
- Stakeholder Management
- Bachelor of Business (Management), Monash University
Zach joined Seven Consulting’s Melbourne team in April 2022. He is a driven and meticulous Project Manager with six years’ experience in I.T Project Management & Business Analyst roles. He is experienced in working closely with stakeholders at all levels, building strong relationships and delivering high quality results ensuring client satisfaction.
What Zach brings
- Skilled in building strong and effective relationships with key stakeholders.
- Ability to work well under pressure and solid commitment to meeting deadlines.
- Demonstrated experience in business improvement projects and change management.
- Strong attention to detail and organisation skills.
- Ability to lead and manage teams and maintain close knit working relationships.
- Seven Consulting
- Friendsurance Australia (FSA)
As Project Manager (Fast track) at Seven Consulting, Zach completed the fast-track program which is designed to enhance the core Project Management skills amongst the people who are experienced in their individual professional fields. During the Fast Track program, he has gained theoretical and practical knowledge on different aspects of project management by going through different sessions and exercises with domain experts. This program utilised his previous skills and knowledge whilst developing his skills and confidence level in using PM tools (like MS Project, JIRA etc), techniques and soft skills. Zach also had the opportunity to work shadow senior consultants in actual project environments where he has been exposed to risk, issues, and constraints on a project and better ways to manage them.
As Project Manager at Lovelight, Zach was responsible for managing the migration of clients from MS Office onto a SaaS system. Zach worked closely with the sponsor to ensure the project was delivered in scope and on budget, working in an Agile environment. He built strong relationships with a team of developers and delivered fortnightly production releases with regular product enhancements. Zach developed the change management processes and worked closely with end users ensuring a successful onboard, whilst also providing regular status reports to internal stakeholders. Within 6 months of rollout the project increased client usage by 60% and had overwhelmingly positive feedback from end users.
As Project Manager at Lovelight, Zach managed the rollout of multiple business initiatives which increased staff efficiency and business security. Zach gathered and documented current business processes, presented information to key stakeholders in a concise and organised manner and successfully migrated staff onto new systems. He conducted frequent training sessions and gathered feedback on defects and change requests, while working with outsourced vendors to ensure migrations were completed in a timely manner.
As Project Manager at Clearview, Zach successfully migrated staff from an obsolete CRM system to a SaaS based application. Zach was responsible for quickly possessing an in-depth knowledge of current business processes, analysing, and recommending new systems to upper management, and ensuring the successful migration of staff onto the new application. He helped to improve staff efficiency and customer service whilst fostering a positive team culture.
As Business Analyst at Friendsurance Australia (FSA), Zach worked with a Senior Project team to assist with launching a new peer-to-peer insurance model into the Australian market. Zach conducted extensive research into the insurance industry and helped develop the T&Cs of the new product. He worked with the CEO to manage all project financials, and assisted the Project Lead with updating schedules, status reports and Risks & Issue logs. Zach created and documented customer support processes and onboarded and trained support staff.