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About Seven

We are a team of delivery professionals providing Project, Program and Change management consultancy services. Our clients primarily engage us to take responsibility for program delivery, program office management and/or end-to-end change management. We also provide related services such as external program reviews, delivery capability uplift or advisory for pre and post change implementation. In the first half of 2024, our Net Promoter Score (NPS) was 64, reflecting the high level of satisfaction and confidence our clients have in us. Our track record is consistently over 98% customer satisfaction. Our clients trust us. Our first clients are still trusting us with their most important projects and programs. Every current client is a reference. We believe this to be a unique success story and are happy to share our complete list of clients/references, because it’s the same list.

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Our Values

Seven Consulting recognises that whilst each client’s program is different, a number of common principles can be applied. These principles are our core values:

Teamwork

We focus exclusively on the delivery of key programs for our blue chip clients. We work with the executives and delivery teams of these organisations to achieve their desired results. We ensure the alignment of all key stakeholders (management, vendors and program team members) into one team that has a common vision and path to success.

Our consultants are embedded into our clients’ teams and assist in uplifting delivery capability and quality from within through structure, governance and mentoring.

Projects are not delivered by the best individuals but the best teams.

Transparency

Common sense and easy to use project and program tools bring clarity to a program’s critical path and enable contextual and metric-based reporting to communicate within the program team and to external stakeholders. Our transparent approach ensures all parties have a clear understanding of the programs’ current status and risk profile in the context of the overall business objectives.

Seven Consulting is an independent company that has no formal or informal relationships or partnerships. This ensures that we can provide our clients with truly transparent and independent advice and avoid any perception of bias.

Delivery

We focus on the underlying fundamentals of the program, the business objectives, how can they be delivered and the interrelationship and relative priorities between timing, scope, quality and cost. We then define the path to success and over-communicate it. After commencement of the program, we undertake regular reviews of our destination and progress and subsequent fine-tune direction and speed until delivered. Quality assurance is done by senior executives in Seven Consulting on all our outputs at no cost to the client.

These principles along with strong change control and a clear business benefit fuel focused delivery, which meets the client expectations around scope, quality, time-frame and cost.

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An Introduction to Our Team

We only hire the top 10% of program, project delivery and change management professionals through a rigorous recruitment process and we ensure that they adhere to the values and practices that deliver successful projects for our clients.

ALL OUR TEAM

We strive to create an environment where Australia’s top delivery professionals are provided with challenging work and are supported and rewarded in line with their achievements. We carefully recruit, hire and invest to retain only the top 10% of delivery professionals. To support this, we have a unique recruiting process that assists us in identifying the real achievers as opposed to the well-presented but less substantial candidates. We hire individual practitioners because we believe in them, not because we have a specific client role.

Creating a direct alignment between client satisfaction and consultant appraisals has helped us drive the right outcome for our clients. We also believe in the health of our consultants through work/life balance by ensuring they are not overworked for long periods of time. We do not post resources outside of their home city for longer than a week or two unless mutually agreed.

More than 95% of our team members are permanent employees, with an average tenure of over 4 years.