Key Achievements:

As PMO Consultant at Woolworths – Future Digital Channels (FDC), Roxane works closely with the Program Director to review the project and governance framework. Her role involves confirming whether identified issues have been addressed and whether the remediation measures are sufficient to support the project’s success over its lifecycle. She highlights any gaps or areas for improvement in the current structure and governance and contributes to producing written reports that summarize findings and outline remaining shortfalls. These reports support the ongoing development and deployment of FDC across Australia (excluding Big W) and New Zealand.

As PMO Consultant at the University of Sydney, Roxane supports the Programme Director and Project Managers in driving effective project governance and delivery. She consolidates project status updates and prepares weekly executive reports, ensuring clear communication of milestones, risks, and progress. Roxane liaises with stakeholders to resolve project issues and prepares key documentation, including initiation papers and change requests. She also improves reporting processes, maintains registers and dashboards, and ensures SharePoint alignment. Additionally, she coordinates and compiles Steering Committee (SteerCo) packs and manages meeting logistics, including agendas and action tracking. Roxane contributes to the ongoing enhancement of project management practices, demonstrating strong coordination, communication, and process improvement skills. Alongside her PMO responsibilities, Roxane is also a certified Mental Health First Aider (MHFA) and an active member of Seven’s Mental Health and Wellbeing (MHWB) Committee, supporting workplace wellness initiatives. She has also completed SAFe (Scaled Agile Framework) training and Vinh Giang’s Communication Course, further strengthening her skills in agile delivery and effective stakeholder communication.

As PMO/Business Analyst at SGS Gulf Ltd, Roxane managed project setup, maintenance, and troubleshooting using MS Project and PWA. She conducted onboarding, offboarding, and tool training for project team members. Roxane supported governance through status reporting for board meetings, maintaining risk and issue registers, and logging tickets via ServiceNow. She facilitated weekly team meetings, documented minutes, and contributed to project performance analysis and reporting, ensuring data accuracy and process consistency across the company’s IT department.

As Senior PMO Analyst at Entergy Louisiana, Roxane supported the delivery of projects within scope, time, and budget. She managed work plans, change control processes, and resource allocation in coordination with Project Managers. Roxane handled day-to-day project updates, implemented quality assurance procedures, and contributed to project health reviews with Entergy’s IT PMO. She also supported reporting on project health indicators, financial forecasts, accruals, risks, and stage gate compliance, while conducting training for offshore-bound colleagues.

As PMO/Junior Analyst at Accenture (AMT Project), Roxane supported project planning, reporting, and operational governance. She maintained project plans, prepared weekly status reports, and contributed to monthly performance dashboards. Roxane tracked SLAs, deliverables, and resource allocations, supporting roll-in/roll-off processes and demand management. She managed project time entry systems, user access, and tool configurations, coordinated incident resolution with tech support, and ensured effective communication with end users. Additionally, she contributed to process improvement initiatives, updating procedural documentation and enhancing project management tools.

As Project Scheduler / PMO Junior Analyst at Velux, Safeway projects, Roxane prepared team-level status reports for project leaders and managers, supporting effective project tracking and visibility. She managed deliverable tracking, documentation configuration, and records management, ensuring baseline deliverables were properly signed off and stored. Roxane also droves process improvement initiatives, developing and refining procedures to enhance project efficiency and control.

As PMO/Junior Analyst at AmEx and Washington Mutual projects, Roxane supported technology projects by managing key PMO activities, including quarterly work plan creation, resource management, and status reporting. She maintained and published project plans in Microsoft Project Server (MSPS), tracked scope changes post-approval, and ensured timesheet compliance. Roxane also handled meeting action tracking, asset inventory, issue and risk management, and generated metrics and quality analysis reports to support performance monitoring at the team level.