Project Description

Deanna Edwards

Deanna Edwards

Senior Project Manager

Areas Of Expertise:

  • Complex Program Planning & Delivery
  • Digital Transformation
  • Payments (NPP/Osko)
  • Fraud, Core Banking
  • Finance
  • Pays
  • ERP and Unit Pricing
  • Data Simplification
  • Cloud Migration
  • ServiceNow


  • Diploma in Project Management George Washington University
  • Diploma of International Cash Management
  • Association of Corporate Treasurers (ACT), UK
  • Project Management Professional (PMP) Certification

About Deanna Edwards

Deanna is a highly motivated and accomplished Senior Project Manager who brings 20+ years’ experience in the financial services and payments industry. She has successfully implemented a wide variety of large strategic and transformation projects, involving matrixed teams. Deanna is astute at conceptualising and delivering large and complex strategic projects that have an enterprise impact in a cross functional, matrix environments. Deanna is skilful at maintaining the big picture and distilling complex concepts into clear actionable messages, interacting with executives, business, and functional leaders to craft programs that materialise the business strategy, as well as aligning programs with key drivers for change.

What Deanna brings

  • Experience in setting up and managing large scale agile teams across multiple locations.
  • Establishing, chairing, facilitating Steering Committees and senior executive briefings.
  • Ability to bring structure to large and complex multi phased portfolio of work.
  • Management and liaison of development, infrastructure and delivery teams.
  • Accomplished leader with exceptional stakeholder management and communication skills.

Key Clients:

  • Commonwealth Bank (CBA)
  • AMP
  • Bank of Queensland
  • Macquarie Bank
  • BNP Paribas Security Services
  • Cuscal Limited
  • ACI Worldwide
  • BNP Paribas Corporate & Investment Banking
  • Westpac Banking Corporation

Key Achievements:

As a Senior Project Manager at Commonwealth Bank (CBA), Deanna successfully managed the implementation of the ServiceNow Legal Service Delivery (LSD) program. This initial ServiceNow workflow was introduced with 22 workflows, with full integration across other applications, providing access to 60k+ Users across the banking organization. This delivery was achieved within a 6month timeframe enabling CBA to be the first to implement this fully integrated ServiceNow Module in Australia.

As a Program Manager at AMP Capital, Deanna managed the program of work required to execute the migration of 21 core applications across 6 environments, off BizCloud on to the new AWS Cloud, decommissioning of all 6 redundant environments, oversaw the change management process to implement the new CoE support model.

As Senior Project Manager at Bank of Queensland, Deanna drove the Master Data Management Initiative vendor selection process to enable able Bank of Queensland to move towards achieving their Enterprise Data Strategy.

As Senior Agile Project Manager at Macquarie Bank, Deanna managed the execution of the data automation initiative and methodology review, leveraging JIRA tracking to deliver ongoing insight to progress and project risk, issues, backlog and sprint management. Creation of a clear benefits realisation plan and ensured that the target operating model was finalised and embedded, which included a clear data quality framework.

As Senior Project Manager at BNP, Deanna managed a fundamental unit pricing system upgrade in conjunction with a significant business transformation towards a standardised (APAC) operational model which required 22+ client migrations from old to new, alongside new client onboardings and BAU change requests. Deanna managed budgets, resourcing and vendors for 30+ resources, circa of 10m p.a with resources located across NZ, AU and India. This was a multi-release style project with upward of 10 streams being run in parallel to enable fortnightly production deployments.

As Senior Project Manager at Cuscal Limited, Deanna was the across the Pays/Digital/Mobile platform. Following the Agile delivery methodology, she managed multiple project streams across multiple phases within often constrained timelines across multiple clients. Deanna successfully delivered the New Payment Platform Mobile Release, across more than 10 clients and the PAYS Wallet integration for Apple, Google and Samsung across more than 30 clients with 6 different Core Banking system providers and 5 different application providers, enabling the 3 card schemes; Visa, Mastercard and Eftpos. Deanna also successfully developed and integrated Digital API.

As Principal Project Manager at ACI Worldwide, Deanna was managed multiple core programs of work $30-50M, which included the fraud / risk programs, Card Payment Systems and the New Payments Platform (NPP). Deanna managed a global project team and oversaw all aspects of the projects; she was the primary liaison between ACI and their clients to ensure all deliverables and requirements were met.

At BNP Paribas, Deanna was in a newly created role of Account and Implementation Manager Cash Management for Corporate and Investment Banking. BNP Paribas had just entered the Australian market. Infrastructure Development (business and technological), process maps, workflows, staff development and training were a key component to some parts of this role. Deanna was successful in building an industry profile, implementation of system integration between the Bank and Treasury Systems/ERP Platforms and identification of process improvements and business restructuring.

As Associate Director at Westpac, Deanna was the Client Service Project Manager/Business Improvement Specialist. She successfully collaborated with external technology vendors to achieve budgetary and functionality objectives and developed and successfully implemented (alongside external vendors) a new end to end workflow solution for Client Service within a 7-month window. Deanna also implemented new Service Model (nationally) based on customer feedback balanced with business expectations within a 6-month period and developed the Detailed Design for an innovative Service Portal, which was successfully implemented and integrated into the Institutional Client Service Model.

Other Team Members