Areas Of Expertise
- Project Delivery
- Banking / Finance
- Bachelor of Electrical Engineering, University of Sydney
About Barbara Read
Barbara is a skilled senior program manager joining Seven Consulting’s Sydney practice in July 2016. She has over 25 years’ experience in large and complex program delivery and management having matured through development and architecture roles into business analysis before taking on delivery management roles.
Barbara has extensive global banking, finance and superannuation experience across the spectrum of customer / channel / account processes including payments and end-to-end business transitions programs.
What Barbara Brings
- Demonstrable track record of delivering large scale programs on schedule, to budget and scope, and to a high degree of quality.
- Strong customer focus and belief in working collaboratively with the business to ensure the best outcomes are achieved.
- Strong governance experience running the PMO Practice for Seven Consulting supporting over 40 consultants.
- Experienced at Business Case and project initiation including definition and implementation of program governance structures and defined ways of working.
- Mentoring of team to enhance capability and build dynamic, collaborative and outcome-focused teams.
- Proven versatility in joining the dots to leverage capability and deliver business value.
- Commonwealth Bank of Australia (CBA)
- Link Superannuation Group
- Mercury Solutions Centre
- BNP Paribas
- State Bank
- Flemings Bank
As Project Director at Equifax, Barbara led the delivery across multiple transformation and remediation programs throughout the businesses. For Program Sierra reporting to the CEO, Barbara delivered a $50 million multi-year Security remediation program that was introducing core security controls across Equifax’s 200+ product family. When Barbara was bought in during the second year the program had a negative perception from the SLT, but through a focus on stakeholder engagement, concise metric-based reporting and encouraging a strong culture of driving delivery that produced results, this was turned around and the program was seen as a key success for the broad delivery\technology teams.
As Project Director and Capability Lead at Equifax, Barbara headed up the delivery across Equifax’s Fraud, Identity, Decisioning and HR Solutions businesses which $50 Million of planned investments as well as key cross cutting Customer and User streams for their Consumer transformation (Cloud\Technology\Product\ Business) program. Responsible for Strategy and Business case development through to delivery, implementation and BAU Operations stabilisation and remediation activities. These programs covered new concept product development as well as existing product\business transformation and compliance remediation and were particularly well regarded in Equifax for introducing tighter program delivery governance, structures, accountabilities, and controls that were then adopted more broadly.
As Program Director, at CBA Barbara was responsible for a $50 million joint payment\risk\security project with 100+ resources and 11 direct reports that was in distress and had waning confidence from the PSG. After being bought in mid-delivery, Barbara reinvigorated the program by bringing the project back on schedule, re-focusing teams on priority tasks and establishing appropriate governance and executive level reporting across the program. A major achievement was the resurrection of stakeholder perceptions through improved engagement and effective communications. The project was delivered on time, under budget, having assessed and was lauded by all stakeholders as a great product and a huge program success.
As Program Manager, Barbara led the delivery program through Business Case and project initiation for CBA’s new $80+ million bank wide group sales and leads program that included implementing a new SAP module (SAP CRM). Barbara led the technology team through scope, solution and estimate phases and then pivoted the team into design and delivery. A key achievement was standing up the teams in a timely manner and defining the governance processes and cadences.
As Program Manager for Link Group, Barbara managed 5 different superannuation fund administration transitions that migrated and transitioned operations for Superannuation funds for Link’s administration systems. These included the migration of superannuation, defined benefits, insurance and pension products across into the new platforms as well as setting up new Business and Operations capability to support this. These all had critical industry committed delivery dates and were delivered on time.
As PMO Practice Manager at Seven Consulting, Barbara managed and grew the practice across 40 consultants and 20 clients. This tenure was a 12-month maternity leave cover. Key achievements included maturing the practice through a strong focus on client engagement, recruitment, staff development and stringent quality assurance.
As Program Manager at CBA, Payments team, Barbara set up and delivered the first release for the Core Payments stream of CBA’s New Payments Platform (NPP) project ($15+ million). She held responsibility for the end to end delivery of the payments processing functionality which owned the integrated payments solution across 10 different components and intersected into other programs and vendor product deliveries. This required firm vendor management skills across requirements, delivery timeframes, contracts and costs, as well as tight collaboration with the other CBA NPP streams (channels\ reporting\ infrastructure and security), our BankWest counterparts and the broader payment industry. Barbara delivered the first release for CBA which achieve the initial industry milestone on time and under budget.
As Program Manager, for CBA, Barbara led the design and delivery of CBA’s new Lending and Interest Rate Derivative Product across 8 separate projects, costing $20million. She was accountable for the budget, quality, on-time delivery and end-to-end integration across multiple technology stack’s (SAP, Multiple Channels (Online, Branch, API), Integration, Group Data warehouse & a PEGA Rules Engine).
As Project/Program Manager for CBA, Barbara project managed number of key initiatives across multiple releases and capabilities throughout the full 5-year delivery of Commonwealth Bank of Australia’s $1.5bn Core Banking program. As part of this, she managed the delivery and implementation of a new customer offer engine which allowed the bank to redefine the way it offered products, prices and features to their customers. A core component of managing this delivery was to ensure the purpose of this new capability was clearly defined and provide strong governance to protect the systems core value. The project and new capability won numerous awards including the PEGA global product award for banking applications.